Wellness

Community Business Hub

Privacy Policy

Effective Date: 23 September 2025

1. Introduction

Welcome to Community Business Hub ("we," "us," or "our"). This Privacy Policy outlines how BuildRandom Pty Ltd (ABN: 37671397694) of Dromana VIC 3936 collects, uses, discloses, and protects your personal information when you use our website, communitybusinesshub.com, and its subdomains (the "Site"). We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect the following types of personal information:

  • User Profile Data: Full name, email address, optional phone number, authentication provider (Google/email), and marketing consent preferences.
  • Business Data: Business name, description, category, contact name, email, phone number, website, address details, services offered, special offers, logo, and SMS notification preferences.
  • Enquiry Data: Sender's name, email, optional phone number, subject, and message.
  • Payment Data: While we do not store raw payment card details, we do collect and store your Stripe Customer ID, Stripe Subscription ID, Stripe Price ID, and payment status.
  • Usage Data: Standard web server logs and analytics data.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our services, including user accounts and business directories.
  • To facilitate communication between users and businesses through our enquiry system.
  • To process payments and manage subscriptions through our third-party payment processor, Stripe.
  • To send transactional emails and SMS notifications.
  • With your consent, to send you marketing communications.
  • To improve our Site and services.
  • To comply with our legal obligations.

4. Disclosure of Your Information

We may disclose your personal information to:

  • Third-party service providers who assist us in operating our business, such as Stripe for payment processing, Twilio for SMS notifications, Resend for email delivery, and Google Maps API for location services.
  • Our professional advisers, including lawyers, accountants, and auditors.
  • Government and regulatory authorities as required by law.

We will take reasonable steps to ensure that any third-party service providers are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. This includes implementing appropriate technical and organizational measures.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request the correction of inaccurate personal information.
  • Request the erasure of your personal information in certain circumstances.
  • Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at privacy@communitybusinesshub.com.

7. Cookies

We may use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time in response to changing legal or operational requirements. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: